NCSEAM Family Survey Update

NCSEAM Family Survey Information

Dear Families,

Thank you for completing a Family Survey last year. In 2018, 4,461 Surveys were received and analyzed which means that more families than ever completed and returned their Surveys. The survey is available in Spanish, Portuguese, Vietnamese and Haitian Creole.

Information gathered through the Family Survey helps to evaluate how effective Early Intervention services are for families. Your feedback is very important and is used to report on Family Outcomes with the goal of continuously improving our Massachusetts Early Intervention system. Please keep it up!

In 2018, we learned that:

  • 86.8% feel that Early Intervention services helps your family know your rights
  • 84.1% say that Early Intervention services helps your family effectively communicate your children’s needs
  • 93.1% feel that Early Intervention services helps your family help your children develop and learn

Out next NCSEAM Family Survey distribution will be in March 2019. Families whose children have been enrolled in Early Intervention for at least six months and who did not fill out a Survey in October 2018 will receive one from their Service Coordinators. Remember families complete only one Survey each calendar year. Look for yours and take a few minutes to complete your Survey using a pencil and return it in the self-addressed, stamped envelope provided.

Please continue to share your thoughts and feelings about the impact of Early Intervention services on your children and families.

Family Survey Frequently Asked Question

  1. Are there a lot of families in EI who want to complete the Family Survey in other languages?

The most common language families’ use at home after English is Spanish. In 2018, 400 Spanish Surveys were returned.

  1. Is DPH really using the information that is collected on the Family Survey?

DPH reports the percentages from returned Family Surveys – (listed above) to the Office of Special Education Programs in our Annual Performance Report. In addition, the Department looks for trends and emerging issues that families indicate on their Surveys. We work with EI Programs to improve practices and make changes as needed.